Q: What does the website migration service involve? Will my site be safe?
A: The website migration service that we are offering is free of cost (to a certain extent). We’ll move your web site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can lead to lost data and unnecessary downtime. This is why we’ll do all that for you at no cost!We have seasoned administrators whose chief job is to make sure that your web site works precisely as it did on your former web hosting platform. The administrators are well–versed in transferring custom–built web sites, as well as web sites that are based upon famous applications like WordPress and Joomla™.
Q: Just how long will it take for my web site to be moved to your platform?
A: We try to perform all web site migrations ASAP. Nonetheless, we do not have a set time frame for web site migrations. There are certain variables that you have to take into consideration – the mere size of your website and the workload of our web site migration team, etc. We constantly try to carry out each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish in less than 24 hours.
Q: What info will I be asked to provide to your Website Migration Department?
A: We’ll need the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: Your web site will work exactly like it did before with your old hosting provider. After we are through with the transfer, your web site will be configured to work on our hosting platform and we will ask you to preview it. If it is functioning correctly, all you will need to do is change the name server resource records pertaining to your domain. Your site will be transferred to us with no downtime whatsoever.
Q: Will my current hosting provider discover that I am leaving them?
A: While we migrate your website content, your hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Which web hosting platforms do you support?
A: Yup. We support all traditional Linux–powered web hosting platforms. We do not support Windows–based hosting platforms, as we don’t offer Windows hosting solutions ourselves.In addition, we don’t support proprietary web site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.