Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour answer guarantee with all our shared web hosting plans packages, which means that every single support request you post is going to be responded to within 1 hour max. Our support staff members have been educated to speedily correct any case and to present you with timely information on any concern that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is delivered by a team of professional consultants who definitely are able to answer to your request without delay. You can easily get in touch with the technical support staff by opening a customer assistance ticket from your Hosting Control Panel or by posting us an e–mail message. On working days, you may as well call us on the phone or make use of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require assistance while working within the Control Panel, you’ll be able to always select the Help key and track down your question in the selection of content articles that will came up. We have also turned many of the articles and reviews into video lessons. The list of video tutorials will come up if you click on the Videos option available on the top right.