24/7 Customer Support in Shared Web Hosting
We provide 24/7 customer, billing and technical support for all our shared web hosting plans. Even if you aren't our client yet and you have questions, we can assist you right away and provide you with the necessary info, to give you a choice to make the very best decision when you acquire your new hosting account. We're available at any time, including holidays and weekends, and we provide you with numerous options for communication to get in touch with us - live chat, phone, emails and support tickets. For your benefit, we now have multiple telephone numbers worldwide, thus you will be able to call the one that is closer to you. The maximum response time for your email messages and your tickets is one hour. The regular response time is no more than 15-20 min, which means that you can forget about waiting for days and nights to get support for any kind of task or issue, whatever its complexity.